Masterbeat

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How do I find tickets I've already purchased?

How do barcodes work? How does one barcode work for multiple people or multiple events?

How can multiple people use one barcode?

Upgrading or changing a previous ticket purchase.

Can I change or upgrade a ticket I've already purchased?

What is your refund policy?

Learn about Silver, Gold, Platinum and Black membership card benefits.

What events are included in the Masterbeat Membership Cards?

How to access and use your club membership.

Masterbeat: The Club Membership

How do I get a ticket to FREE X2 events in Los Angeles over MLK weekend?

FREE X2: 2025 Free Events

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Answers to common questions about your tickets: where to find them, how barcodes work, and more.

Ticket Questions

Find answers and get help from Intercom Support and Community Experts

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